Listen like a concert hall.

"You can listen like a blank wall or like a splendid auditorium, where every sound comes back fuller and richer.”

- Alice Miller

People rarely listen. People rarely feel heard. This creates miscommunication and tension, especially for high-stakes projects. The problem is, those are the projects that matter.

What might we gain if we listen like a concert hall? What can we do, today, to make it happen?